Here are a few quick examples of how we can help.
Jess just started high school. Within the first few weeks, she became a victim of bullying. It started out as a few comments, however quickly escalated to repeated harsh and vile comments on her social media profiles. The online bullying had a significant impact on Jess and led to her not wanting to go to school and a deterioration in her grades.
MY CYBER GUARD provides cover for customers to attend critical guidance sessions if their child is subjected to cyberbullying. In this case, these sessions would help Jess’s family work through this ordeal and better deal with any future instances of cyberbullying. Our product would also cover the costs to try to remove the hurtful comment and provide a wage replacement benefit if her parents need to take unpaid time off work to attend guidance sessions or to meet with the school or other authorities to deal with the incident.
Robin received an email that looked like it was from her bank. The email asked her to download an attachment to ‘verify’ her account details. It turns out the email was not from Robin’s bank; it was a fake email from a hacker. The attachment was a keylogger virus that recorded Robin’s login details for various accounts including the login to her bank account. The hacker then gained access to Robin’s bank account and transferred $5,000 from her account that could not be recovered.
MY CYBER GUARD provides cover for funds that are transferred as a result of cyber theft. Our product also covers cyber event response costs to remove the virus, restore data, and secure our customer’s home IT.
Carla had her home computer accessed by a cyber hacker who exfiltrated her personal emails and photos. The criminal threatened to release the information, eventually publishing the photos and emails on a website.
MY CYBER GUARD would assign an IT expert to try to remove Carla’s personal data from the website and to reduce the likelihood of this appearing in search engines. Our product also provides cover for legal costs to advise Carla what legal remedies she may have and the steps she could take in response to this incident.
Daniel received an email allegedly from a popular social media platform stating he needed to verify his account by clicking on the provided link. Daniel clicked on the link, and a couple of days later he was unable to log in to his social media accounts. As it turns out, Daniel had downloaded malware onto his computer that allowed a cyber criminal to steal Daniels’ personal information and identity.
MY CYBER GUARD provides cover for cyber event response costs to remove the virus, restore data, and secure the home IT. Our product also covers identity theft response costs to help customers re-establish their identity and essential records. If Daniel had to take time off work to rectify his personal records and lost wages as a result, he may be entitled to our wage replacement benefits.
Sarah was working on her computer when she clicked on a plausible email attachment that unleashed a malware virus. As a result, Sarah was locked out all of her important files and she was unable to access the files on her computer unless she paid a ransom of $10,000.
MY CYBER GUARD provides cover for cyber event response costs to remove the virus, restore data, and secure the home IT. An IT expert who specialises in ransomware attacks would be appointed to remove the malware and get Sarah’s computer operational again.
Tom noticed random sounds being played and a message being read out from his Google Hub. It turns out, Tom’s Google Hub was hacked.
MY CYBER GUARD provides cover for cyber event response costs to remove the virus, restore data, and secure our customer’s home IT. In this case, we would appoint a forensic IT investigator to assess the Google Hub system, remove malware and secure Tom’s device from further attacks.
